raja95 Casino & Sportsbook Data Care

This page describes what we collect when you use raja95 and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or online payment, or place bets on Liga 1 and live-dealer tables, we collect information necessary to operate our platform securely and comply with local regulations.

We do not sell your data to third parties for marketing. We do not share your account details with unrelated companies. We use your information only to run our platform, process your deposits and withdrawals, verify your identity, and improve our service. This policy explains exactly what we collect, how we use it, and what rights you have.

Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of where your information is stored. If you have questions about how we handle your data, contact our support team anytime.

What We Collect and Why

Account Registration Data

When you sign up for raja95, we collect your email address, phone number, and a password of your choice. We use your email to send account notifications, withdrawal confirmations, and support responses. Your phone number is optional but helps us contact you if there's an issue with your account or payment.

We do not share your email or phone with third parties unless required by law or to process your payment (e.g., your bank may see your phone number during verification).

Identity Verification Documents

Before your first withdrawal, we require identity verification. You upload a photo of your ID (passport, national ID, or driver's license) and a selfie. We use these documents to confirm your identity and prevent fraud. We store these images securely and delete them after a set retention period, unless local law requires us to keep them longer.

We do not use your photos for any purpose other than verification. We do not share them with marketing partners or third-party analytics companies.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records—the amount, date, and payment method. We do not store your full card numbers or e-wallet passwords. Payment processors handle sensitive payment data directly; we only receive confirmation that your deposit succeeded.

We use payment records to track your account balance, process withdrawals, and comply with anti-money-laundering regulations. We retain these records for the duration of your account and for a period after closure, as required by law.

Gameplay and Betting Records

We log every bet you place on Liga 1, Piala AFF, live-dealer tables, slot games, and esports markets. We record the game, your stake, the outcome, and your account balance change. We use these records to settle disputes, detect fraud, and improve our platform.

We do not use your betting history for marketing purposes. We do not sell it to third parties. We keep these records for your account's lifetime and for a period after closure for regulatory compliance.

Device and Usage Information

When you access raja95 on your Android phone or iOS browser, we collect information about your device—its type, operating system, and browser version. We also log your IP address, the pages you visit, and how long you spend on each page. We use this data to optimize our platform for different devices, detect security threats, and understand which features are most popular.

We do not use this information to track you outside our platform. We do not share it with advertisers or data brokers.

Cookies

We use cookies to keep you logged in and to remember your preferences. You can disable cookies in your browser, but some features may not work properly.

Push Notifications

If you enable push notifications on our Android app, we collect your device token to send you alerts about new games, promotions, and account activity.

Support Communications

When you contact our support team via chat, email, or phone, we keep records of your conversation to resolve your issue and improve our service.

Analytics

We use analytics tools to understand how users interact with our platform. These tools do not identify you personally; they show us aggregate trends.

Your Rights and Our Commitments

Data Access and Correction

You have the right to access your personal data stored on our platform. Log into your account and visit Account Settings → Personal Data to view your email, phone, and verification status. If any information is incorrect, contact our support team and we'll update it.

Data Deletion

You can request deletion of your account and associated data. Contact our support team with your request. We will delete your account, email, and phone number. However, we may retain payment records and betting history for a period as required by law or for dispute resolution.

Third-Party Processors

We work with third-party service providers—payment processors, hosting companies, and analytics platforms—who may access your data to perform their services. We require all processors to maintain the same data-protection standards we do. We do not allow them to use your data for their own marketing.

Data Breach Notification

If we discover a security breach that exposes your personal data, we will notify you via email within a reasonable timeframe. We will also notify relevant authorities as required by law. We maintain security measures to prevent breaches, but no system is completely risk-free.

International Data Transfer

Our servers may be located outside Indonesia. When you use raja95 from Jakarta, Surabaya, Bandung, or Medan, your data may be transferred to and stored on servers in other countries. We apply the same encryption and security standards to all data, regardless of location. By using our platform, you consent to this transfer.

Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes via email or by posting a notice on our platform. Your continued use of raja95 after changes take effect means you accept the updated policy.

Contact Us About Your Data

If you have questions about how we handle your data, want to request access or deletion, or believe we've misused your information, contact our support team. We respond to data-related requests within standard timeframes. You can also reach out if you have concerns about our data practices or believe we've violated your privacy rights.

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